ChatterDB
JNSN Labs
Privacy Policy
Privacy Policy

Privacy Policy

Effective Date: February 18, 2026

1. Introduction

JNSN Labs, LLC ("JNSN Labs," "we," "our," or "us") respects your privacy and is committed to protecting your information.

This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

By using our website or services, you agree to this Privacy Policy.

2. Information We Collect

We collect only the minimum information necessary to provide and improve our services.

A. Information You Provide
  • Name
  • Email address
  • Messages submitted through forms or chat
  • Account information (if applicable)
B. Automatically Collected Information
  • Browser type
  • Device type
  • IP address
  • Basic usage analytics (pages visited, time on site)

This data is collected for security, performance monitoring, and product improvement.

3. How We Use Your Information

We use collected information solely for:

  • Providing and maintaining our services
  • Improving product performance and user experience
  • Caching chat history for continuity of service inquiries
  • Security monitoring and fraud prevention
  • Internal analytics and development

We do not sell, rent, or trade your personal information to third parties.

4. Data Storage & Security

We implement reasonable technical and organizational safeguards to protect your data.

Your data may be stored on secure third-party infrastructure providers (e.g., cloud hosting providers).

We retain personal information only as long as necessary to provide services or comply with legal obligations.

5. Third-Party Services

We may use trusted third-party services for:

  • Hosting
  • Analytics
  • Authentication
  • Database storage
  • Email delivery

These providers only receive information necessary to perform their services and are obligated to protect your data.

6. Cookies & Tracking Technologies

We may use cookies or similar technologies to:

  • Maintain session information
  • Improve site functionality
  • Analyze site usage

You can disable cookies in your browser settings, though some features may not function properly.

7. Your Rights

Depending on your jurisdiction (e.g., California, EU), you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw consent
  • Request a copy of your data

To exercise these rights, contact us at:

Email: privacy@jnsnlabs.com

8. Data Deletion Requests

If you would like your account or stored data deleted, contact us at the email above.

We will respond within a reasonable timeframe.

9. Children's Privacy

Our services are not directed to individuals under 13.

We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy periodically.

Updates will be reflected by the "Effective Date" at the top of this page.

11. Contact Information

JNSN Labs, LLC
Email: privacy@jnsnlabs.com